Set a senders email address for Plesk notifications
I am sending mails from an external server, my Plesk Servers do not even have mail setup. Plesk offers the option to send notification mails (like backup errors,...) using an external SMTP server, but all mails get sent using the mail address
My SMTP server does not have this mail address or even domain setup. I would like to set a custom email address for Plesk to send mails from in order to not have to set up a domain and mail address for every Plesk server.
We use a global email@example.com email address as the admin account on all servers. Our CMS software, WHMCS, retrieves email sent to firstname.lastname@example.org and converts them into support tickets. Because Plesk notification emails send from email@example.com to firstname.lastname@example.org, WHMCS anti-spam autoresponder detection declines to convert those notification emails into support tickets. This means we are not getting notifications from Plesk.
We need to change the from: email address so that WHMCS will acccept these emails as new tickets.
Kristian Heljas commented
Here's a workaround for this:
Let's assume server domain name server.example.com.
1. Set up e-mail service on server.example.com
2. Change admin account e-mail to email@example.com (or anything you wish instead of noreply)
3. Set-up e-mail forwarding from firstname.lastname@example.org to your desired e-mail (ie email@example.com).
You can also add additional admin account from "Tools & Settings > Security > Additional Administrator Accounts" if you also wish to use you personal name and e-mail for an account.
That way you don't need to rely on plesk e-mail settings to reset your password in the future. Password reset goes directly to your inbox.
TRILOS new media commented
Even for mails sent from the same server, the sender address should be customizable.