Integrated live chat support with Plesk
David Mahoney commented
Plesk needs to have a CHAT (Human...not "BOT"!) SUPPORT feature embedded within the "Plesk Onyx 17.8.11" dashboard, as I am a complete Newbie trying to configure my "API Key" for Google maps and there is NO help/support feature AT ALL...a terrible situation!
You do NOT even have a "Contact Us" Help Desk link...shockingly poor!
have a support chat in plesk
Nick H commented
I'm having so much trouble getting ftp / sftp access using filezilla on mac and cannot seem to ssh into the server either - videos not helping as too broad. Trying different port numbers and creating new ftp accounts still no use. Wasted 2 days trying to get on the server. Helping with specific needs would be really useful as I'm pulling my hair out.
to add a quick chat box at the lower right corner for quick help
my account on your platform is perlamusicdrum.it
have a look if you search for me.
My idea is making a so bad reviews of your service in every place i can do, forums, collegues, and any other situation. I that way i hope that your company will fail in the next year so I will have a great satisfaction.
I have give you 59 euro for a service absolutely unfriendly and unuseful, without any kind of assistance and customer care.
Dear Sergey your platform is impossible to undestand so I strongly advice to do something to help people to use it or close it forever.
Don't anwer me that there are a lot of person better than me that can use your platform without problem because is too simple!
Is better if you say that you don't want to answer me. Is better that a so stupid answer.
I'm still have any page of my site on line. i ve spent all the day trying to upload my site. Do you think is normal!!!!!
Hate your ****** siteeeee!