Add option to Resellers can to restore data from Administrator's full backup on FTP
In Plesk reseller can restore data from a full backup created by Plesk administrator. Currently, the backup created to FTP storage can be restored only by its creator.
Add option to Resellers to restore data from the Administrator's full backup stored on FTP.
We do understand that it seems desirable to being able to restore data from an admin-created backup. However, such a feature will bring about many high risks to availability, overload situations and data security including data privacy. When you enable customers to restore data from an admin-backup, it can very easily happen that several concurrent restore processes bring a server down as they all create intensive I/O load and high CPU load for data unzipping. Plus, on servers with a lot of data, the backup archives are very large and occupy a huge amount of temporary disk space upon unpacking. These also require many hours of restoration time, so queueing cannot be a suitable option either. And finally, when an admin backup is stored externally, this feature will also clog-up network bandwidth and there will be nothing an admin can do about it to ensure proper performance for all customers.
The cons of the requested feature appear much stronger than the pros. Given that resellers and customers can create their own backups, there is also no reason why they should be able to access an admin backup. This would be like handing subscription users or resellers a new button "Stall server now!".
For these reasons plus given the low number of votes for this feature over many years we currently believe that the existing solutions for reseller and customer backups are sufficient and a much better choice.
Plesk Tech Support commented
It would be great to have the ability to allow users/resellers to restore parts of server-wide backups stored in S3.
Дмитро Кондрюк commented
and not only to resellers, regular customers wants to restore their data too
Chris Danks commented
this feature is needed!
we have 10 windows plesk servers and we have configured FTP backup admin level although users cant see those backups in backup manager.
Vladislav Kolosovskii commented
In Plesk reseller or customer can restore data from a full backup created by Plesk administrator. Currently, the backup created to FTP storage can be restored only by its creator.
Add option to Resellers and Customers to restore data from the Administrator's full backup stored on FTP.
Alexander Morgunov commented
Add to Plesk functionality to allow the clients to restore the backups on the remote server via FTPS.
The administrator can create backups and clients can restore their own parts of backups. As how it is done with common backups on local storage