I'm helping my father migrate a website built in another hosting provider to Plesk. However, I am facing some issues and I'd like your help.
Does Plesk offer any support? If so how it works?
This KB article will help you: https://support.plesk.com/hc/en-us/articles/213953025-How-to-get-support-directly-from-Plesk-
And note, that only feature requests allowed here.