suspended subscriptions too stupid
We use Plesk hosting with 3GB of storage, but our website only uses 45% of it. I created a backup, which stored in our capacity, and the backup fills the disk full capacity, causing our subscription to be suspended.
I can't do anything in this situation, which leads to losing customers and harming our reputation.
Why does the backup consume hosting storage? Why do you suspend immediately instead of giving a warning and allowing three days to address the issue before suspending?
BraveMan Vn
shared this idea
Thank you for you suggestion. Plesk already has an option to exclude backups (made via the Backup Manager) from diskspace calculation. This can be configured via Tools & Settings > Server Settings by unchecking "domain backup files" and "backup files created by the administrator".
Feel free to comment if I misunderstood your issue and your feature suggestion was meant differently.
-- KvD