MFA extension does not generate security codes
Most accounts with MFA have the option of generating emergency one-time codes to ensure continuity of the account. Currently, If one user loses its MFA device, the extension has to be reinstalled, which will cause all users having to reset their tokens,
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Plesk Tech Support
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This is a valid request, so we'll look into it. There is no ETA at the moment, but we would really appreciate you voting for this request so that we can accurately assess its popularity relative to other features. Thanks in advance!
In the meantime, if a particular user loses access to their MFA device, you can deactivate MFA only for that particular user by:
- Logging into Plesk panel as the admin user
- Navigating to Extensions > Multi-Factor Authentication (MFA) > Accounts tab
- Clicking on the Minus icon next to the corresponding user.
It is not necessary to completely reset MFA and affect all users on the server.
-- SH