auto purge mailbox in user's preferred days duration (default 14 days) but allow user to delete from 0 day to 30 days.
This is mostly required because most of the end users are really unaware what is PURGE and how to do it.
also, when we ask them to go to webmail, go to "options" they always click on the "Options" on the top bar and not the option on the right side for mail purge.
1. My suggestion would be: Make the purge option to Auto 14 days and let user set the duration as well. If user sets 0 then no BIN feature, mail will be deleted permanently / instantly. and if user want it to use this feature, set the auto purge to maximum 30 days or allow user to turn the auto purge feature to OFF.
2. Rename the purge mailbox to: "Empty Trash Bin"
3. Rename either the top bar option or right side option which contains link to Purge.
auto purge mailbox in user's preferred days duration (default 14 days) but allow user to delete from 0 day to 30 days.
This is mostly required because most of the end users are really unaware what is PURGE and how to do it.
also, when we ask them to go to webmail, go to "options" they always click on the "Options" on the top bar and not the option on the right side for mail purge.
1. My suggestion would be: Make the purge option to Auto 14 days and let user set the duration as well. If user sets 0 then no BIN feature, mail will be deleted permanently / instantly. and if user want it to use this feature, set the auto purge to maximum 30 days or allow user to turn the auto purge feature to OFF.
2. Rename the purge mailbox to: "Empty Trash Bin"
3. Rename either the top bar option or right side option which contains link to Purge.