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← Your Ideas for Plesk

Please provide here your suggestion for new functionality for Plesk. We encourage you to review and vote for suggestions of others. The top-ranked suggestions are likely to be included in the next versions of Plesk.

Please write in English so that voters from all over the world can read and support your request.

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3 results found

  1. have a section called "payment methods"

    you have emailed my to ask me to update my card using the "payment methods" section, but this section does not exist, and there is no way I can put in my new card details.

    1 vote

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    0 comments  ·  Billing / WHMCS  ·  Admin →

  2. fix your auto renewal function so customers don't lose access to their emails

    We lost access to our email server because of some fault in your automatic renewal payment function. This is extremely frustrating. We could potentially be out of email for up to 48 hours all because of some billing problem. We have been on automatic payment for years and our payment isn't even due until Aug. 27th.

    1 vote

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    0 comments  ·  Billing / WHMCS  ·  Admin →
    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    To solve your issue, please contact your hosting provider (the company that hosts your website) and request support from them directly. We are the authors of the software you and your hosting provider are using, and unfortunately, we cannot help with this particular request because we do not host your website. We are closing your request as it doesn’t include any software improvement proposal.
    —
    IG

  3. Plesk is so complicated. I decided to delete my account, but there is not any option to delete an account. This Plesk soounds fake.

    Please delete my account and refund my money back. Plesk doesnt work to host web.

    1 vote

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    0 comments  ·  Billing / WHMCS  ·  Admin →
    not a feature  ·  AdminSergey L (CTO, Plesk International GmbH) responded

    Sorry to hear that it didn’t work for you. Let us know if you are open to describe your problems with Plesk in more details

    You would need to contact your seller for refund. Plesk is sold by multiple companies all over the world and unfortunately we have no idea where exactly you have made your purchase.

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