AdminPlesk Staff (Admin, Plesk International GmbH)

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  1. 5 votes
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      open discussion  ·  3 comments  ·  Feature Suggestions » Web / PHP  ·  Flag idea as inappropriate…  ·  Admin →
      AdminPlesk Staff (Admin, Plesk International GmbH) commented  · 

      Custom roundcube template will be applied for new created sites with roundcube webmail.
      --
      IG

    • 280 votes
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        28 comments  ·  Feature Suggestions » Plesk (general)  ·  Flag idea as inappropriate…  ·  Admin →
        AdminPlesk Staff (Admin, Plesk International GmbH) commented  · 

        It's not a joke. We're receiving a lot of voices for this (and five more) request from users with fake e-mail addresses (like skghfk@hotmail.com) and empty profiles. Now more than 90% of voices for these requests are from such accounts.
        So we've decided someone really need these features and want to know why he chose such way to tell us about it. But there's no way to ask him directly because he didn't leave the return address. :)
        Sorry for any inconvenience.

        --IB

      • 20 votes
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          3 comments  ·  Feature Suggestions » Security  ·  Flag idea as inappropriate…  ·  Admin →
          AdminPlesk Staff (Admin, Plesk International GmbH) commented  · 

          Hello.

          JFYI: in case of Plesk Onyx 17.5+ and Let's Encrypt 2.3+:
          FTP server is secured with the Panel certificate.
          Mail server also can be secured with the Panel certificate.
          The Panel certificate can be issued with help of the extension.

        • 1 vote
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            2 comments  ·  Feature Suggestions » Plesk (general)  ·  Flag idea as inappropriate…  ·  Admin →
            AdminPlesk Staff (Admin, Plesk International GmbH) commented  · 

            A customer is able to use a file manager in Plesk Panel for such purposes. But since you are talking about invoices, i.e. documents which contain some personal data, we strongly don't recommend to place such documents in folders managed via file manager because the folders can be publically accessed via HTTP.
            We would strongly recommend use email directly sent to each of your customer.

            SE

          • 2 votes
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              5 comments  ·  Feature Suggestions » Plesk (general)  ·  Flag idea as inappropriate…  ·  Admin →
              AdminPlesk Staff (Admin, Plesk International GmbH) commented  · 

              If you have a valid actual lease (month/year) license then you are able to do upgrades w/o additional payment to the latest available Plesk version, which doesn't require OS upgrade. I mentioned OS upgrade explicitly because some major OS versions don't support an upgrade.

              SE

              AdminPlesk Staff (Admin, Plesk International GmbH) commented  · 

              Fedor, would annual purchase also work for you?

              SE

            • 2 votes
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                2 comments  ·  Feature Suggestions » Plesk (general)  ·  Flag idea as inappropriate…  ·  Admin →
                AdminPlesk Staff (Admin, Plesk International GmbH) commented  · 

                Danilo,

                Once again, thank you for such a detailed description of your vision of license management during migration. It is really helpful. We will consider it when implementing this feature in Plesk Migrator extension in 2017.

                --
                ET

                AdminPlesk Staff (Admin, Plesk International GmbH) supported this idea  · 
              • 934 votes
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                  114 comments  ·  Feature Suggestions » Usability and UI  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminPlesk Staff (Admin, Plesk International GmbH) commented  · 

                  @Chris question 2 supposes a choice of the most common cause that you faced

                  > In regards to importance is 1 = high and 5 = low?
                  1 is the lowest and 5 is the highest degree of importance

                  —ZB

                • 15 votes
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                    open discussion  ·  2 comments  ·  Feature Suggestions » Plesk (general)  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminPlesk Staff (Admin, Plesk International GmbH) supported this idea  · 
                  • 5 votes
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                      1 comment  ·  Feature Suggestions » Migrations  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminPlesk Staff (Admin, Plesk International GmbH) supported this idea  · 
                      AdminPlesk Staff (Admin, Plesk International GmbH) commented  · 

                      Plesk backup contains not only clients data but configuration data, limits and so on. Migration from one Plesk to another on customer level is prohibited due security reasons. Unverified 3rd party backup can be used to compromise your server. I'm going to edit your request to make it more suitable.

                      - SU

                    • 27 votes
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                        4 comments  ·  Feature Suggestions » Plesk (general)  ·  Flag idea as inappropriate…  ·  Admin →
                        AdminPlesk Staff (Admin, Plesk International GmbH) supported this idea  · 
                      • 28 votes
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                          10 comments  ·  Feature Suggestions » WordPress Toolkit  ·  Flag idea as inappropriate…  ·  Admin →

                          Everyone, thank you for the feedback, it’s been quite enlightening. We’d like to understand the root cause behind your requests to change the WP installation URL and we’d appreciate if you could answer our questions below:

                          1. Do you need this to support some sort of staging scenario, where you’re synchronizing changes between “staging” and “production” instances?

                          2. Do you develop WP websites in a temporary folder not easily accessible from outside and then, as soon as you consider the website to be done, you move it to the “final” (production) folder?

                          3. Is there a scenario different from #1 and #2 above that requires moving WP to a different directory after the installation, and if so, could you describe the business scenario?

                          Since Uservoice is not particularly well-suited to have these discussions, we suggest all interested parties to visit the following thread on our forum and participate in the…

                          AdminPlesk Staff (Admin, Plesk International GmbH) commented  · 

                          It is possible to specify installation URL for WP if you perform Custom installation. Does this solve your problem?

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