5 results found

1. how can i find customer support in flesk

   where i can get customer service support i want to create subdomain

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   0 comments  ·  Business Logic  ·  Delete…  ·  Admin →
   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   We have to close this item as "Not a feature" because it does not contain any actual feature request or useful information. Please note that if you require assistance with Plesk, you find more information at https://support.plesk.com/hc/en-us

   —

   KvD

2. "Keep websites secured with free SSL Certificate" as add-on

   Add ability to assign the option "Keep websites secured with free SSL Certificate" to subscriptions as add-on.

   Currently, it is possible only to create a separate service plan w or w/o this option or customize subscription's service plan.

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   0 comments  ·  Business Logic  ·  Delete…  ·  Admin →
   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   Upon a more detailed investigation, the root cause of this request turned out to be a bug (ID: EXTLETSENC-656). We are closing this request, since it does not contain any feature suggestions.

   —AS

3. Please increase your service .. Not getting reply when I am generating ticket it will help you lot get customers
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   0 comments  ·  Business Logic  ·  Delete…  ·  Admin →
   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   Thank you for your input. You can open chat with support team here https://support.plesk.com/hc/en-us and give them your feedback there. We are closing this request since it does not contain any product feature suggestions.
   —
   IG

4. if change password for plesk account the database password has modified and shown error.. please fix it...
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   0 comments  ·  Business Logic  ·  Delete…  ·  Admin →
   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   To solve your issue, please contact your hosting provider (the company that hosts your website) and request support from them directly. We are the authors of the software you and your hosting provider are using, and unfortunately we cannot help with this particular request, because we do not host your website. We are closing your request as it doesn’t include any software improvement proposal.
   —
   IG

5. Change your hold sound to a soft beep. current sound is loud and annoying

   Change your hold sound to a soft beep. current sound is loud and annoying

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   0 comments  ·  Business Logic  ·  Delete…  ·  Admin →
   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   Thank you. I will forward your suggestion to the responsible person. But I close this request as it doesn’t include any software improvement proposal.
   —
   IG