698 results found

1. send error during installation: The 'intl' extension was not found.

   There is a problem with the application moodle, send error during installation: The 'intl' extension was not found. under Plesk windows ultimate

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   0 comments  ·  Web Applications  ·  Delete…  ·  Admin →
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   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   Note, that only feature requests allowed here.
   If you need support – contact official Plesk Support Team or ask Plesk community on forum https://talk.plesk.com
   —
   IG

2. Update PCI Compliance Guide in documention

   Hello,

   the guide for creating PCI Compliance on linux servers is outdated in Plesk obsidian. The Etag fix is not necessary with apache 2.4 and therefore misleading. cf https://docs.plesk.com/de-DE/obsidian/administrator-guide/plesk-administration/absichern-von-plesk/compliance-mit-pci-dss/abstimmen-von-plesk-auf-pci-dss-unter-linux.78899/

   But otherwise thank you for creating a great system!

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   0 comments  ·  Documentation  ·  Delete…  ·  Admin →
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   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   It looks more like bug than feature request.
   Please, submit detailed report here https://talk.plesk.com/forums/reports.746/
   —
   IG

3. Apache log rotation

   Apache log rotation
   Good Morning,
   Why do the log files "logs / access_log.processed" not reach me by email if I have the option "Set log rotation" and it appears as "rotated"?
   Before, the records came to me perfectly, but lately they only get to the mail for a few days.
   Can you help me with the problem?
   Thank you very much

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   0 comments  ·  Backup / Restore  ·  Delete…  ·  Admin →
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   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   Note, that only feature requests allowed here. If you need support – contact Plesk Support Team or ask Plesk community on forum https://talk.plesk.com
   —
   IG

4. Logfiles Filter is Pointless Obsidian Version 18.0.25 Update #2 Windows

   The Logfile filter is pretty redundant and no point having it there as it will only filter the results shown on screen at that time.

   So if I want to view the previous days logs and choose yesterdays date and press Apply it doesn't filter anything because yesterday's logs aren't loaded unless you keep scrolling up and press load more. To be able to view the previous day's logs you have to press "Load More" multiple times to the point where it's not worth it (especially on high traffic sites) and just log into remote desktop instead. if you try to apply a filter once you have clicked Load more a million times it will reset the logs shown to the current day/time.

   On some subscriptions Plesk will actually log me out before I have been able to click load more a million times to get to the day I'd like to see.

   The Logfile filter is pretty redundant and no point having it there as it will only filter the results shown on screen at that time.

   So if I want to view the previous days logs and choose yesterdays date and press Apply it doesn't filter anything because yesterday's logs aren't loaded unless you keep scrolling up and press load more. To be able to view the previous day's logs you have to press "Load More" multiple times to the point where it's not worth it (especially on high traffic sites) and just log into remote desktop instead. if you try… more

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   0 comments  ·  Plesk (general)  ·  Delete…  ·  Admin →
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   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   I remind you that only feature requests can be submitted here. Your message looks like a bug report or review, but not like a feature request. If you think that you have found a bug, it is better to send your full report here – https://talk.plesk.com/forums/reports.746/
   Thanks,
   —
   IG

5. Plesk Search Slow Version 18.0.25 Update #2

   We recently updated from Onyx to Obsidian on one of our servers. Previously in Onyx and other Plesk versions there was a search in the top left column that was fantastic for searching for subscriptions and very fast.

   In Obsidian this has been moved to the top of the right column, searching for domain names/subscriptions is incredibly slow to the point where it's quicker to click subscriptions and search using the search fields on that page.

   Whatever you've done in Obsidian to the search it's much worse than it was before. Hardware and processing wise the server is way more than powerful enough.

   We recently updated from Onyx to Obsidian on one of our servers. Previously in Onyx and other Plesk versions there was a search in the top left column that was fantastic for searching for subscriptions and very fast.

   In Obsidian this has been moved to the top of the right column, searching for domain names/subscriptions is incredibly slow to the point where it's quicker to click subscriptions and search using the search fields on that page.

   Whatever you've done in Obsidian to the search it's much worse than it was before. Hardware and processing wise the server is way more… more

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   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   I remind you that only feature requests can be submitted here. Your message looks like a bug report or review, but not like a feature request. If you think that you have found a bug, it is better to send your full report here – https://talk.plesk.com/forums/reports.746/
   Thanks,
   —
   IG

6. Format min_password_strength output value of plesk bin server_pref -s command

   The minpasswordstrength output value of plesk bin serverpref -s command doesn't match validation regex for plesk bin serverpref -u -minpasswordstrength:

   regex: '/^(?:veryweak|weak|medium|strong|verystrong)$/'

   minpasswordstrength output values:
   Stronger
   Strong
   Mediocre
   Weak
   VeryWeak

   Such mismatch causes problematic constellation when minpasswordstrength output value is used for automation scripts.

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   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   Note, that only feature requests allowed here. Please submit this bugreport here https://talk.plesk.com/forums/reports.746/ or contact Plesk Support Team.
   —
   IG

7. I can't find the Watchdog extension for Plesk Obsidian 18.0.21

   The Watchdog extensión doesn't appear on the search bar in the extension panel. Any suggestion?

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   1 comment  ·  Extensions  ·  Delete…  ·  Admin →
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   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   Note: Only feature requests are allowed here!

   Go to Tools&Settings > Updates > Add/Remove Components > Plesk extensions and install Watchdog there.

   —
   IG

8. Ensure the certificate details and name are proper

   The certificate displayed during FTP process has a wired certificate name. Sometimes antivirus restrict logging to plesk admin also due to weird name. Ensure server name is related to common names like PleskAdmin.com like that

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   0 comments  ·  FTP  ·  Delete…  ·  Admin →
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   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   I’d suggest you contact Plesk support team for investigation this issue. It looks like more issue or bug than feature request.
   —
   IG

9. How to remove my domain on wordplace.io hosting ?

   5 days over but my request not accept for cancellations.

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   not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

   We are Plesk company but not wordplace.io. Please contact their support team.
   —
   IG

10. I need to install my Softaculous license !!
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    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    Note, only feature requests allowed here. Please contact Support Team of your service provider.
    —
    IG

11. My Website is getting Very Slow...

    suddenly Website is getting slow means taking long time to open page...

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    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    To solve your issue, please contact your hosting provider (the company that hosts your website) and request support from them directly. We are the authors of the software you and your hosting provider are using, and unfortunately, we cannot help with this particular request because we do not host your website. We are closing your request as it doesn’t include any software improvement proposal.
    —
    IG

12. Update account name

    My account was created with the name of a user who no longer works at the company.
    I would like to know how to proceed to change the name of the account in PLESK.

    The Service Provider said it cannot change the account name.
    I see that this is a simple task to do and must be evaluated before we or the service provider can change the account name.

    Thanks

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    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    According to https://docs.plesk.com/en-US/obsidian/cli-linux/using-command-line-utilities/customer-customer-accounts.38513/

    1. plesk bin customer -u Old_name -name New_name

    Note, only feature requests can be posted here. For support question address Plesk Support Team or Plesk community at https://talk.plesk.com
    —
    IG

13. domain spam

    Hello Plesk Team,

    We are getting inconvenient number of spams emails and few times our genuine emails are also getting dropped.

    we like to block the Such Spam email on our domain . We are unable to find such setitings per domain, to Blacklist or whitelist the incoming domains for email delivery.

    Kindly blacklist the following the following Sender.
    - International payments department b.berdigaliev@autodom-t.kz

    Whitelist:
    mibs.com.mm
    mascon.biz.

    Above white-list has to be implemented on all Plesk Hosted Domain.
    Please refer attachment for all domains.

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    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    To solve your issue, please contact your hosting provider (the company that hosts your website) and request support from them directly. We are the authors of the software you and your hosting provider are using, and unfortunately, we cannot help with this particular request because we do not host your website. We are closing your request as it doesn’t include any software improvement proposal.
    —
    IG

14. Wildcard server name passing

    I allow cnaming to my domain. so if someone visit my wildcard subdomain site using a cname. For example subdomain.example2.com to subdomain2.example.com. In PHP I would like to get the $SERVER['SERVERNAME'] as subdomain2.example.com instead of _.example.com

    I use example.com and *.example.com for all subdomains.

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    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    Sorry, only feature requests are allowed here. I see custom configuration question here, so you should contact the Plesk technical support team or ask for help from the Plesk community here https://talk.plesk.com
    —
    IG

15. upload

    upload doesn't create a folder structure, just files are copied

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    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    Sorry, only feature requests are allowed here. If you have problems with your Plesk server, then you should contact the Plesk technical support team or ask for help from the Plesk community here https://talk.plesk.com
    —
    IG

16. I forgot my password for plesk site statistics and cannot get it back! or changed!?

    Help is insufficient. How can one get his password back!?.

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    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    Sorry, only feature requests are allowed here. If you have problems with your Plesk server, then you should contact the Plesk technical support team or ask for help from the Plesk community here https://talk.plesk.com
    —
    IG

17. Your site have session problem. whomever the developer team , they know very well what is the problem, try to solve it .

    Your site have session problem. whomever the developer team , they know very well what is the problem, try to solve it .

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    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    Unfortunately, we cannot confirm this issue, so we are closing this request, since it does not contain any feature suggestions. If you have additional information about this issue or want to get advice from the community, please go to our forum at https://talk.plesk.com. Thank you.
    —
    IG

18. Guys. Just forget about plesk and use cpanel 😁

    As plesk developers are not really hear they clients asks i suggest to stop using this dead beaf and move on for better products :)

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    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    We are closing this request, since it does not contain any feature suggestions.
    —
    IG

19. Unable to download large backup files through backup manager in plesk

    Hello,

    We have a backup file of 103 GB size. While trying to download the backup through backup manager by clicking the green arrow in the backup list. It starts to download but fails. Backup is stored in a different locations, so FTP won't helps. Please suggest any download manager helps to keeps the browser connection while backup is prepared. Download manager handle the backups as they usually allow for restarting an interrupted download as well as error checking to ensure the file is completely downloaded. Will this corrupt the backup file? Please advise.

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    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    To solve your issue, please browse https://kb.plesk.com for Knowledge Base articles that might have a solution. If you don’t have any luck there, open https://cscontact.plesk.com/ and file a ticket. We are closing your request as it doesn’t include any software improvement proposal.
    —
    IG

20. Not secure & user friendly

    Not secure & user-friendly

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    not a feature  ·  AdminPlesk Staff (Community Manager, Plesk International GmbH) responded

    Unfortunately closed because of not feature request.
    —
    IG