Show me why a domain is suspended!
Allow me to pull, from /usr/local/psa/bin or /usr/local/psa/admin/bin, why a domain is suspended. I am a support agent for (mt) Media Temple (one of your largest clients) and I cannot find why some domains are suspended.
In some cases you see things like: "Suspend domains until backup task" but in others it just says something like: "This domain cannot be activated because it was suspended by Hosting Provider"
This leads people to think their web host provider suspended it (which is not the case) rather than Plesk automatically suspending it. This particular case was the Plesk Subscriptions Expiration Date hitting and suspending the domain. This did not allow the Plesk Admin user to activate the domain until the root cause was addressed--very different with no insight as to why.
I'm not sure if this is the only case in which it has a vague error but it would be nice to do something like this to get the suspension status:
/usr/local/psa/bin -u <domain.tld> -status-why
or
plesk bin status <domain.tld>
You can replicate by...
1) Create a Subscription and set an expiration date
2) Allow that expiration date to arrive
3) Try to Activate the domain
Frank Brenyah
shared this idea
-
Pankaj Trived
commented
Warning: Subscription was suspended. All your sites are not available.
Please elaborate on the issue and caused with the possible solutions. No need to contact support every time for silly issues