Honestly, Plesk Staff: Your response here and elsewhere should be flagged as a warning for anyone looking to purchase Plesk in the first place. If you refuse to allow support for a free antivirus solution, but support it as a part of your paid extension, then it's very obvious you're only interested in sneaky back-end upselling, and not supporting your lower-tier users.
Please fix this issue - any other response will have me looking elsewhere for my main hosting solution after my first year is up. (If it was in my first 30 days, I'd probably reverse the charge)
Anonymous
Honestly, Plesk Staff: Your response here and elsewhere should be flagged as a warning for anyone looking to purchase Plesk in the first place. If you refuse to allow support for a free antivirus solution, but support it as a part of your paid extension, then it's very obvious you're only interested in sneaky back-end upselling, and not supporting your lower-tier users.
Please fix this issue - any other response will have me looking elsewhere for my main hosting solution after my first year is up. (If it was in my first 30 days, I'd probably reverse the charge)