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  1. 11 votes

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  2. 48 votes

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    Dave commented  · 

    This has happened numerous times on several of our servers. Customer might get lots of new emails with large attachments; this causes the their resources to be over their allowed limit. But instead of getting the warning email it goes straight to suspending the account.

    There should always be a warning email sent out before suspending a domain / account. The way Stephan explains it is very good. Or a simpler version is for the suspension script to check if a warning email has gone out. If not send the warning email instead. Then the following night suspend.

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  3. 20 votes

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