Account creation IP
I would like to see where the software will do when creating an account, that it will go with the "Shared" IP rather than any IP it auto-detects to ensure that it won't be put on a "private" IP due to software detecting IPs.
I personally find this to a huge problem, as with cPanel you simply create the account and unless you pick dedicated IP, then you would pick an IP. That is how it should be, not that the server is setup on a NAT type.
Hopefully this will be something that you will be applying ASAP otherwise I won't be keeping cPanel.
DCTS Solutions
shared this idea
I’m not sure what ‘IP auto-detect’ do you mean in the scope of Plesk. What you create new subscription in Plesk, you have ‘IP address’ drop-down menu where you can choose needed IP address and type (shared or exclusive) for created subscription.
All applications on this subscription will work under this specified IP address.
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IG
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DCTS Solutions
commented
When you setup Plesk for the first time, it should allow you to enter the information of which IPs you have configured for your server. Once you pick the 'Shared' or Main server IP then it should stick to that instead of reading that a server is setup under a NAT that it will take the 'Private' IP first rather than when you configure it. I shouldn't have to keep picking the IP that is designed to the main server IP because it decides to go with the private IP.