fix your auto renewal function so customers don't lose access to their emails
We lost access to our email server because of some fault in your automatic renewal payment function. This is extremely frustrating. We could potentially be out of email for up to 48 hours all because of some billing problem. We have been on automatic payment for years and our payment isn't even due until Aug. 27th.
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Cecilia Gabba
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To solve your issue, please contact your hosting provider (the company that hosts your website) and request support from them directly. We are the authors of the software you and your hosting provider are using, and unfortunately, we cannot help with this particular request because we do not host your website. We are closing your request as it doesn’t include any software improvement proposal.
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IG