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Limit outgoing mail messages

http://forum.parallels.com/showthread.php?t=265576

Please add new feature to limit the number of outgoing emails Yes this is a very bad that we cannot limit outgoing emails!

One of our hosting customers was a spammer. Because of their spamming our IP was blacklisted.

We removed the blacklist and suspended the spammer, but during that time our other customers were very upset, their emails weren't being received...and new customers of ours couldn't receive download letters sent from us, it was a terrible problem! Then they would complain but support tickets weren't received, either!

Parallels, please add a feature (like cPanel) where we can limit the number of emails any user can send in a day/hour/etc so we wont have this same problem again.

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Sergey L shared this idea  ·   ·  Report…  ·  Admin →
completed  ·  AdminSergey L (CTO, Plesk International GmbH) responded  · 

Since this function is available for preview in Plesk 12.0 for 3 months already and very soon will become publicly available, we are marking this request as closed.

If you have already tried the function, please tell us your opinion https://docs.google.com/forms/d/1bpPa-PNixKKc9spNJmJ82kLTwySlmQPYYHedIHebUSk/viewform?usp=send_form

If not yet tried, you can
- learn further details at Release Notes http://download1.parallels.com/Plesk/PP12/12.0/release-notes/parallels-plesk-panel-12.0-for-linux.html
- download Plesk 12.0 and review this function in details https://sp.parallelsnetwork.com/parallels-plesk-panel-12-partner-preview/ (sign up required)
- join the preview conversation at
http://forum.parallels.com/showthread.php?294313-Plesk-12-0-Preview&p=716585#post716585

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  • Stéphan S commented  ·   ·  Report

    But I guess the UID is linked only to the subscription, not to the domains within that subscription.
    So then we should do: find /var/www/vhosts/<subscription>/ -name "roguescript.php"

  • Stéphan S commented  ·   ·  Report

    For mail sent via sendmail:

    Most of these will be sent via PHP.
    When using PHP > 5.3 you should use the mail.add_x_header = On directive.

    With this, you can track the uid, the uid can then be linked to domain.

    This does ofcourse not work for mails sent via cron, but we rarely see spam sent via that way.
    It is 99% of the time via PHP.
    This is a great way to identify and limit PHP CMS exploits of doing damage.

  • Stéphan S commented  ·   ·  Report

    We use policyd on our mail relay server, where all Plesk relay to.
    It is _awesome_ .

    We have limited the amount of mails to about 200 per domain per hour.
    And for special customers / with special pacakges, we can set them to the MassMailer list and give them the needed amounts.

    This has _greatly_ reduced spamlistings, and we have been better at identifying issues with spammy accounts.

  • Tozz commented  ·   ·  Report

    To all having issues with blacklists.. I noticed there is something called "Policyd" for Postfix. I haven't checked it out yet, but it seems to have a 'mail limit' feature. Perhaps something you might want to check out.

  • Anton commented  ·   ·  Report

    We are having a lot of problems with clients email accounts being compromised and being used to spam - like everyone else we get put on the blacklists, clients get angry and it takes ages to restore the status quo to our server. Then there is Google, Yahoo & Hotmail who have their own rules and it can take weeks or months to get to be able to send email their servers.

    A facility to limit how many emails an email account can send out per day would have limited the mess a spammer could have done and allowed us to deal with the compromised email box before too much harm was done.

    At the moment their is nothing we can do.

    I tried to purchase the new module Parallels premium outbound antispam but it has been withdrawn and is not longer able to be licensed albeit it is able to be installed and is actively being advertised and promoted.

    The whole affair is just frustrating and for a legitimate company providing services to our client the fact that Parallels has nothing to assist with the increase acts on email servers is just ridiculous.

    Please help your clients and address this issue asap - it is criminal that not more is being done to address the issues email servers are facing in the commerical world from a leading company supplying Control Panel software for peoples servers.

  • Webmaster commented  ·   ·  Report

    All Plesk Administrators Need a Feature to Control Outgoing Email per domain email user via SMTP Port 25, 587. cpanel has this feature since very long now.
    Fail to Understand why Plesk has not added this feature by default.
    Due to missing of this feature Plesk Server is OPEN for Hackers to Address simply sending Bulk mail because we have installed Plesk Panel on our Server.

    Please PLESK TEAM add this FEATURE ASAP.

  • Anonymous commented  ·   ·  Report

    Very good idea. I like this option in the basic licences of Plesk.

  • Matt commented  ·   ·  Report

    The sooner the better!

  • Wayne McBryde commented  ·   ·  Report

    This IS NOT a want feature. It is a MUST HAVE FEATURE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Mike commented  ·   ·  Report

    I'm waiting this feature to migrate from 10.4 to 11.5 version...

  • Nick commented  ·   ·  Report

    when ?????????

  • Crype commented  ·   ·  Report

    This feature is a MUST in a so expensive User Panel like Plesk! I'm shame to see that Paralells isn't able to to this - TILL TODAY! Be ashamed Parallells!

  • Ali Veli commented  ·   ·  Report

    Need this feature before we start switching to cpanel

  • Programista commented  ·   ·  Report

    This is a great idea!

    I would highly suggest an option to send mail info about user exhausting the limits.

    [x] Send mail about exhausted limit to [ ___________ ]

    This way we would immediately know about mass mailing and we could react faster.

  • Pedro commented  ·   ·  Report

    Yes but that program is only for linux, we also want it for windows

  • Sean Cardus commented  ·   ·  Report

    Hi,

    On our Plesk nodes, I've manually added a outbound sending policy to postfix using "Policyd" - check out http://www.policyd.org/ for further information.

    In my current config, it limits the amount of SASL authenticated emails to x allowed emails per hour.

    Sean

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