Make domain management available for Plesk users after subscription suspension
When a subscription is suspended if some limits are exceeded, domain management becomes unavailable for Plesk users.
Anonymous
shared this idea
This request has been reviewed. It only got very few votes during the past 4 years, so it does not seem to be popular. Also, suspending a subscription while still letting the subscription owner use the subscription does not seem to match with the term "suspended". If you do not want to block users from logging in, changing files and configurations in their subscriptions, please do not suspend the subscription on overuse. What you'd actually want to request as a feature is something like "On overuse, block everything that could add more data to an account, but allow subscription owners to remove data from it". But that would be a different story and needs to be formulated accordingly.
The suspension function as it is now is doing what is expected from it: Suspend a subscription.
-- PD
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Gerrit Jan
commented
In a case of being a service provider, providing shared hosting with rougly 10000 customers is brings a lot of support question if users cannot solve this issue by themself.
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Anonymous
commented
The idea is that the customer is notified about overuse.
After this he fixes on his own the cause of suspension, he is able to log in Plesk and he is able to undo his overuse (for example, in case of disk space overuse remove files via File Manager)