I suggest you ...

Customer email notification when mailbox quota exceeded

It would be a very useful feature to have an email automatically injected to a customers mailbox when their quota is close to the limit and another when the mailbox quota has been exceeded with advice (customisable) on how to resolve the problem.

Sometimes clients are unaware/forget their quota and if accessing via outlook/smartphone etc they are not aware of the limit being reached. This can result in several days without emails or emails being rejected with a "mailbox full" autoresponder. Ironically this means anyone sending emails to the client are aware the mailbox is full but the client is unaware of the problem.

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Studio 4 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

151 comments

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  • Alica commented  ·   ·  Flag as inappropriate

    Over 4 years, and still "open discussion". What needs to be discussed here anymore? That's really an easy one, just a cronjob, not even a configuration option on the web panel is needed.

  • Mike commented  ·   ·  Flag as inappropriate

    must have feature for a paid panel like plesk. onyx and still this feature is under discussion. just do it without discussion :) !!!

  • NK commented  ·   ·  Flag as inappropriate

    The notification is needed even before the quota is reached.
    Say something like
    "You are now using 90% of your mailbox quota of 5G".
    so that the user could take action before it is too late.
    Surely it would be best if the %% limit for such notifications could be set by reseller/customer/admin

    And send this notification to the end user like every day.

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is a basic feature, very easy to implement. Present in many free email services. And still, after so many years of develop, we are here to beg?

  • DerDanilo commented  ·   ·  Flag as inappropriate

    Dovecot supports this on default, just has to be made available.

    Maybe it would be good if the admin can activate this based on mail domain

  • Leon commented  ·   ·  Flag as inappropriate

    This feature is needed so badly. But after 3 years, still being discussed?

  • Marco Irrera commented  ·   ·  Flag as inappropriate

    This is a basic feature, very easy to implement. Present in many free email services. And still, after so many years of develop, we are here to beg. Bah...

  • Pablo commented  ·   ·  Flag as inappropriate

    Must have please, 90% problems with my mail clients are related with this

  • DerDanilo commented  ·   ·  Flag as inappropriate

    Dovecot has native support for this, only needs to be integrated into Plesk GUI.

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