provide a way to see why a subscription is locked
Many times I find that some subscriptions won't sync because they are locked. I'd really like to know why they are locked. So far, I've been able to unlock & sync with no noticeable changes. But I'm left wondering what caused the lock in the first place. And I'm afraid that I'll realize later something no longer works as expected.
This seems to be important, so we’ll address it in one of the upcoming Plesk releases.
Please continue to vote so we can accurately assess the popularity of this request.
Carlo Martini commented
9 years after the starting ticket, I would like to know what's the holdup for such a basic feature.
You announced that this will be implemented in an upcoming release. Yet we have 2022 and there seems no such feature to be available.
This should not be too difficult to implement since it's about compairing subscription and service plan settings; then just showing the differences.
When can we expect this to be implemented?
This would be a very welcome feature to Plesk.
Greg Wright commented
When will this be implemented? I have tried to manually check the differences. The only thing I can seem to find is differences in PHP parameters. However, after I unlock and sync it does not seem to change the PHP parameters any of the websites so I am not really sure what unlock and sync is really doing except turning the icon to a green checkbox to give me a warm fuzzy.
Plesk sends a notification, however, there isn't a command-line utility to track which subscriptions are overusing its resources and what kind of resources are exceeding.
It would be very useful to add a command-line utility to export a list of subscriptions exceeding a specific resource (disk space, mailbox size, cpu exceeded usage, etc
When a resource is exceeded, Plesk sends a notification, however, there isn't a command-line utility to track which subscriptions are overusing its resources and what kind of resources are exceeding.
It would be very useful to add a command-line utility to export a list of subscriptions exceeding a specific resource (disk space, mailbox size, cpu exceeded usage, etc), for example, to retrieve those subscriptions exceeding disk space:
# plesk bin subscriptions --list-resource -DiskSpace
Or subscriptions exceeding mail size:
# plesk bin subscriptions --list-resource -MailSize
Or even better: plesk bin overusage --list
Brian Curtis commented
Adding a +1 here.
An admin-only, account-based changelog would be nice. Something that tracks changes made to a customer subscription by admins and is stored with the customer account records and not a general database/log file.
I know we have the action log as a reference, but this does not explain why changes were made (package subscription change, manual admin subscription adjustment, etc.). It's also limited by date range specified in the config.
As of now, we have to compare the default subscription parameters against the modified customer subscription and hope that we can spot the difference across the many subscription options/tabs.
Bob B commented
Really need this
Stéphan S commented
what is the current status on this?
Yes, this would really help big times in many cases
I also ask myself what changes I've made before I resync a subscription. That information would be very helpful !
Actually I'm surprised that the devs did not provide this by default. I hope they add it soon.
Priyan Athukorala commented
must have feature.
I was looking for this as well. Some of our subscriptions locked. These probably due to small changes we have made in that subscription. But before we "sync and unlock" we would like to know why it is locked in the first place.