provide a way to see why a subscription is locked
Many times I find that some subscriptions won't sync because they are locked. I'd really like to know why they are locked. So far, I've been able to unlock & sync with no noticeable changes. But I'm left wondering what caused the lock in the first place. And I'm afraid that I'll realize later something no longer works as expected.
This seems to be important, so we’ll address it in one of the upcoming Plesk releases.
Please continue to vote so we can accurately assess the popularity of this request.
Brian Curtis commented
Adding a +1 here.
An admin-only, account-based changelog would be nice. Something that tracks changes made to a customer subscription by admins and is stored with the customer account records and not a general database/log file.
I know we have the action log as a reference, but this does not explain why changes were made (package subscription change, manual admin subscription adjustment, etc.). It's also limited by date range specified in the config.
As of now, we have to compare the default subscription parameters against the modified customer subscription and hope that we can spot the difference across the many subscription options/tabs.
Bob B commented
Really need this
Stéphan S commented
what is the current status on this?
Yes, this would really help big times in many cases
I also ask myself what changes I've made before I resync a subscription. That information would be very helpful !
Actually I'm surprised that the devs did not provide this by default. I hope they add it soon.
Priyan Athukorala commented
must have feature.
I was looking for this as well. Some of our subscriptions locked. These probably due to small changes we have made in that subscription. But before we "sync and unlock" we would like to know why it is locked in the first place.