Agent option instead of only reseller.
Now we can only create resellers who will be able to create new web spaces for customers. But what I need are agents who will create new we spaces under my company with my plans.
So far I can't find the option for resellers to provide only the plans I provide. I think it's ok for agents to be able to manage the customers they brought to my company and give them support if needed. But they may not delete an account or suspend it. Would this be possible?
Unfortunately, we have to close your request, because over the years it has not become quite popular for further implementation.
—
IG
-
As for restricting service plans for resellers - you can support this other request
https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/4066118-add-the-ability-to-push-hosting-service-plans-to-r (not super popular though) -
fred commented
I've got a small company in webdesign and webhosting and I'm searching for some other small webdesigners who wants to work together with me and create new subscriptions on behave of my company using my plans. This is because some efficiency with the law. I could give them an additional admin account. But the problem with that is that they can control anything on my server and all my customers and customers of other agents.
I think other people might encounter the same problem I do. For now I'll have to ask the agent to send me emails with the information needed to create the webspace needed to be created. But the agent won't be able to access the customers he brought into my company and assist them with anything.
An possibility which isn't too hard to make is in my opinion to restrict some options for resellers so they could fit as agents. (Restrict them to create or modify plans, template, branding).