Sam Thacker

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  1. 1,439 votes

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    215 comments  ·  Feature Suggestions » Plesk (general)  ·  Flag idea as inappropriate…  ·  Admin →

    We hear you and see a clear demand for this feature.

    I want to say that implementing these features requires a lot of investment, and in 2021 Plesk team keeps focusing on the delivery of other improvements (sad, but true).

    We will back to the re-evaluation of these features at the beginning of the next year.

    Please continue to share your use cases and requirements, and it would really helpful if you point to existing solutions that we can review and check before implementation.

    Your feedback is important to us. Thank you, everyone.

    AA

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    Sam Thacker commented  · 

    Following up -- Plesk, thank you for providing an official response on this.

    As I mentioned previously, I am still planning to continue my annual license. I am looking forward to seeing future updates on this.

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    Sam Thacker commented  · 

    I have been a Plesk customer since 2018. I love the interface and features Plesk provides. I really, really, want to keep using it. But please listen to me when I say that it is SO INCREDIBLY FRUSTRATING how long it is taking to allow for High Availability/failover to natively be implemented into Plesk. I should be able to put two servers running Plesk behind a Load Balancer and have it work, out of the box at this point in the way modern architecture solutions have developed. I run several client websites that need to have redundancy for the compute clusters they are running on for the longevity of my business, and my own peace-of-mind -- and Plesk is unable to do what I need it to in that regard right now. This is a MUST for modern hosting service businesses -- your main clientele -- to stay competitive and relevant. I understand Plesk was created as a stand-alone-server piece of software, and implementing a big change like this takes time. But you've HAD SO much time to do this. And in that time you've hardly given us any updates or even indication that you're listening or actively working on this aside from "please complete this survey" over a year ago. And whenever someone posts on the forum that they NEED this, it's always "please vote for it :)" Listen, we HAVE voted for it. Over 1,300 of your customers have voted for it. And we're met with radio silence. I'm even willing pay for an additional license if required! But first you gut Plesk Multi-Server, then take a RIDICULOUS amount of time to implement failover with very little update. It has been the top requested feature on UserVoice, and the last update we've had officially was a survey sent out on MARCH of LAST YEAR.

    I will renew my Plesk license for one more year in the hopes this gets implemented SOON (but to be honest I am not holding my breath with the way you guys have handled -- or rather, fumbled -- this this hard), but if it's not I'm moving my services to ISPConfig. This is absolutely ridiculous and it frustrates me to no end how much noise I've made regarding this (I've done two or three user usability interviews with you for different projects and topics), and how little return has come of it.

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    Sam Thacker commented  · 

    Hey, everyone anxiously following this request: I just found a reply from a Plesk staff member regarding this issue from December 1, 2020 on the forums. They acknowledge that they are "unfortunately late" in implementing this, and have a plan and strategy, but can't talk dates just yet according to the post: https://talk.plesk.com/threads/ha-high-availability-cluster-and-lb-load-balancing-cluster-for-plesk.358980/

    Sam Thacker supported this idea  · 
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    Sam Thacker commented  · 

    This really is something we need. Right now I have client sites hosted only on one server with Plesk... if that goes down or needs maintenance done, my client sites go down. Especially since you killed Plesk Multi-Server's functionality to do this, please seriously consider integrating something like this into the new software.

  2. 15 votes

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    0 comments  ·  Feature Suggestions » FTP  ·  Flag idea as inappropriate…  ·  Admin →
    Sam Thacker supported this idea  · 
  3. 255 votes

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    51 comments  ·  Feature Suggestions » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Sam Thacker supported this idea  · 
  4. 86 votes

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    24 comments  ·  Feature Suggestions » Plesk (general)  ·  Flag idea as inappropriate…  ·  Admin →
    Sam Thacker supported this idea  · 
  5. 395 votes

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    planned  ·  75 comments  ·  Feature Suggestions » Plesk (general)  ·  Flag idea as inappropriate…  ·  Admin →
    Sam Thacker supported this idea  · 
  6. 960 votes

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    62 comments  ·  Feature Suggestions » Backup / Restore  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all, Thanks for your input, really appreciate this! As you know, in Plesk Onyx 17.8 we made a significant improvement that allows you to use several cloud storages or even SFTP for remote backups. In Plesk Onyx 17.9 we will continue to improve Plesk Backup Manager in general and Flexible Backup Scheduler Manager in particular.

    Based on the initial description and comments I can highlight 3 scenarios in the scope of this request:

    #1. Keep Daily & Weekly & Monthly backups at the same time: (Example: 2 weeks of daily backups + weekly backups by each Monday)

    #2. Backup to different storages (like daily to FTP and monthly to Google Drive)

    #3. Multiple Storages of the same type (like 2 different FTP servers)

    ID in our Issue Tracker: PPM-1701
    -DL

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  7. 19 votes

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    5 comments  ·  Feature Suggestions » Plesk (general)  ·  Flag idea as inappropriate…  ·  Admin →
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    Sam Thacker commented  · 

    With many VPS hosts offering block storage as a more efficient method of increasing disk capacity (without having to increase costs by also purchasing more CPU and RAM with disk capacity), this is an absolute MUST for hosts to manage disk usage and space.

    Sam Thacker supported this idea  · 

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