Denis Gomes Franco

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  1. 63 votes

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    6 comments  ·  Feature Suggestions » Backup / Restore  ·  Flag idea as inappropriate…  ·  Admin →

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    Denis Gomes Franco supported this idea  · 
  2. 50 votes

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    5 comments  ·  Feature Suggestions » Extensions  ·  Flag idea as inappropriate…  ·  Admin →

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    Denis Gomes Franco commented  · 

    Sounds nice but for everyone looking for this extension, please be advised that I have used Route53 in the past. Works nice but Amazon charges you when a domain is *created*, which means that if you ever have to delete your domains and then sync again, they will *charge you again* (I was under the assumption that it would charge per domain per month when the due date came, so if I deleted and re-added a domain it would not charge me again).

    Not sure if that would be the same login at Google's.

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  3. 36 votes

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    4 comments  ·  Feature Suggestions » Mail  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 9 votes

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    open discussion  ·  3 comments  ·  Feature Suggestions » Mail  ·  Flag idea as inappropriate…  ·  Admin →

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    Denis Gomes Franco commented  · 

    What baffles me more is that this is such a simple implementation as Plesk already has access to the unencrypted passwords (however I think Cpanel does this by way of something else, maybe cookies or something).

    If such one-click-login function shall not be implemented, then maybe a simple workaround would also help: display the password as a tooltip or something, when hovering over the OPEN WEBMAIL icon in Plesk.

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    Denis Gomes Franco commented  · 

    As a website hosting operation, we need to deal with hundreds of websites and lots of mailboxes. Customers sometimes ask what's wrong with their inboxes and we need to log in to the account to diagnose the issue.

    Cpanel currently has a feature whereas the system administrator, through the WHMCS interface, can log on to any Cpanel account, and once inside Cpanel it can log on to any mailbox with a single click, no password required. That is quite a time saver.

    Plesk does not have such a feature but I found out that it has a simple script that dumps all mailboxes' passwords: /usr/local/psa/admin/sbin/mail_auth_view

    So with it, it is easy for us to open any customer mailbox without having to ask for passwords every time. But then in order to do that we need to connect via SSH and run the above command.

    So with all this in mind I suggest Plesk implements a single click login option available to system administrators (and perhaps users as well).

    Denis Gomes Franco supported this idea  · 
  5. 78 votes

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    16 comments  ·  Feature Suggestions » Web / PHP  ·  Flag idea as inappropriate…  ·  Admin →

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    Denis Gomes Franco supported this idea  · 
  6. 178 votes

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    29 comments  ·  Feature Suggestions » Mail  ·  Flag idea as inappropriate…  ·  Admin →

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  7. 27 votes

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    10 comments  ·  Feature Suggestions » DNS  ·  Flag idea as inappropriate…  ·  Admin →

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