Customer email notification when mailbox quota exceeded
It would be a very useful feature to have an email automatically injected to a customers mailbox when their quota is close to the limit and another when the mailbox quota has been exceeded with advice (customisable) on how to resolve the problem.
Sometimes clients are unaware/forget their quota and if accessing via outlook/smartphone etc they are not aware of the limit being reached. This can result in several days without emails or emails being rejected with a "mailbox full" autoresponder. Ironically this means anyone sending emails to the client are aware the mailbox is full but the client is unaware of the problem.
The feature is available since Plesk Obsidian Release Candidate 3 (RC3 18.0.17) https://docs.plesk.com/release-notes/obsidian/change-log/#contents-18-rc30
Please check and provide your feedback.
Deepak M commented
i am surprised from 2/5 years this request is under review, people like us who are doing shared hosting business need this feature'
This feature is not special feature which required voting, it is standard feature which every mail server has
We are using Cpanel and Hosting Control has this feature
Please implement this, this would be really helpful.
yes, this would be a nice feature, requested by many of our customers!
Sorry, but whether you can accept the argument or not - we can only sort requests by amount of votes, not by amount of "please!" or "urgent!" comments.
Each user can allocate 1 to 3 of their votes for a request. The more people vote, the more votes they allocate in average - the higher would the rating be, the more attention request will receive.
I would not complain, but it's hard to accept this argument: there are a lot of started suggestions with fewer votes.
That's actually why we have voting here. While this request is very important to you guys, but there are 10 other requests with higher votes. Perhaps some of you even dedicated a share of your votes to those other requests as well.
Maarten Ligthart commented
Very urgent feature! Come Odin | Plesk, 2 years under review. Really?
Would really appreciate if the Plesk developers can dedicate some time into adding this feature :)
John Shiells commented
This is needed! but needs a bit more to it. in the event that a email account is set to unlimited the uses or domain owner need to get an email IF the one email account is running on and using the quota assigned to the sub.
Sam Müller commented
Flipflop Joe commented
This is certainly a very important feature. And yes: this is a standard function on all professional maintained mail servers as far as I know ... URGENT !!
P. Furrer commented
At least a simple list of the affected mailboxes would be very helpful!
Andreas Schnederle-Wagner commented
i need it...the mailbox are full :))
marco noris commented
Yes, urgent :)
Just had this issue as a customer asked how we can get notified.
This is a must!