Search mail logs from Gui
We have many support requests from our customers (non technical) to search logs and find if a message was sucessfull delivered and consume much from our support.
If the customer could search logs from a specific sender ou destination, filtering by date, will be great for us.
Gustavo Morgado
shared this idea
Hi everyone,
We are planning to make system logs (panel.log, autoinstaller.log, mail server logs, etc) accessible in Plesk UI via Log Browser.
—AK
17 comments
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Anonymous
commented
Let's do it! Customers unfortunately are so smart and need mail logs already
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Axel Elstermann
commented
When will the feature be available? regards
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Nico Smit
commented
Hi Rick, you're right. this kind of feature is available in Directadmin since I've started using it 12 years ago..
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Rick
commented
Plesk staff answered positively about this (simple) feature on August 2016. It is January 2019, will it be ready before a human lands on Mars?
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Semaf Electronics
commented
Over 2 years and not finished :(((
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Martin Lindemann Frederiksen
commented
Hi, when will this be finished, it's higly anticipated! ;-)
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Anonymous
commented
When it will be avaiable? It is important in GPRD era.
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Martin Lindemann Frederiksen
commented
When will this be available?
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Anonymous
commented
When it will be avaiable? My customers need it especially in GPRD period.
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Mike
commented
Possibility to get access to maillogfiles.
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Mike
commented
Not just email logs. We need email statistics from logs. Like Number of emails sent/received per day for each domain. Number of spam emails. Rejected emails.. check cpanel they have it already :)
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Steve
commented
It would extremely helpful to have GUI to assist in troubleshooting email issues. For example, I often get asked "where has this email gone?", or "can you confirm the important email has definitely been sent?".
It would save a lot of time to have the ability to search through mail logs (even logrotate and compression) to find the raw server chatter between two MTAs and determine the mail was sent to the recipients MTA, or the mail was rejected for xx reason.
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Valics Lehel
commented
Also I suggest to move to domain og like /var/www/vhosts/domain.com/logs/maillog then also a client can check his own log not just the admin.
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Adam
commented
Really wish this was a feature! Was about to suggest the same thing :)
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Anonymous
commented
On Linux, Plesk moves the mail logs from the default location of /var/log/maillog to /usr/local/psa/var/log/maillog but there is no way to view the logs in Plesk.
Even if it is just a raw log view (like viewing error logs for sites used to be), please add the feature to view these in Plesk.
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Hey, nobody? This is a very good feature, we lost plents of time searching logs for our customers when they report delivery problems, I want let them search directly from GUI, because mostly hasn't skills to connect SSH and grep logs, they simple wants to know if a messagem FROM XXX to YYY sent on MON 07/29/15 was delivery or not and the error etc.
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Jamin Andrews
commented
This would also be useful for wrong user and passwords for end user mail access. This would be our biggest support issue. Many Web Professionals so not know how to SSH and view/tail mail logs. If you could see live log, you could see wrong user and password auth and reseller/web professional could fix issue quickly without our support.