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autodiscover for email settings for linux and windows

autodiscover for email settings for linux and windows

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  • Remy Vaartjes commented  ·   ·  Flag as inappropriate

    This is something the community really is waiting for. Most end-users find it too difficult to setup e-mail accounts.

  • Florian commented  ·   ·  Flag as inappropriate

    still no response since 2015? looks like the realy love there own product :-)

  • Anonymous commented  ·   ·  Flag as inappropriate

    It's a disaster for client to setup email these days so it would really help if we had this feature

  • webdiz commented  ·   ·  Flag as inappropriate

    This would be very important! When I try it with custom configs and SRV records it doesn't work..
    Please add this in next updates.

  • webdiz commented  ·   ·  Flag as inappropriate

    It would be way more important to add this feature then changing the admin username..

  • Remy Vaartjes commented  ·   ·  Flag as inappropriate

    Maybe Plesk will respond if we create a new change request, instead of posting comments to this old one.

  • Chris commented  ·   ·  Flag as inappropriate

    Come on, three years and nothing ever happens! Posting here is a waste of time.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Some of you must have added the feature manually. Can you write a tutorial? For those who haven't yet and for the Plesk Staff asking for more deteails on top of this request.

    Thanks.
    +1 for the request. Absolutly required!

  • Webadmin commented  ·   ·  Flag as inappropriate

    Guys,

    Seriously, there are an enormous amount of comments and requests on this feature/issue, and until this day you guys have not implemented something so basic that is costing us alot of time and money being allocated to provide support.

    This is nonsense already. You guys tell us to request features to help our businesses, and for 3 years this topic has been heavy in the forum with no solution or implementation, yet you guys decide to increase service subscription? That's not good business...

  • Oscar commented  ·   ·  Flag as inappropriate

    So many requests for autodiscover since 2015 and alot of people who wants this that are not replying in this topic, but put the prices up?! Shame on you Plesk. Suriously considering to migrate to another system now!

  • Xhezmi Tairi commented  ·   ·  Flag as inappropriate

    Dear Developer,
    We offer to our customers web, email, .. services. Our customers do not have much experience to make e-mail settings. Many customers require to migrate their mailbox to Google, or Microsoft Office 365, because the settings will be automatically deployed and other services sync contacts and calendars are also able! We have integrated our own solutions, but after each update the settings will be overwritten (thus we lose a lot of effort). Thats also not cool! I love your product because over 90% we can do everything! Please give your product the remaining 10% development work (autodiscovery, contact & calendar sync, whynot an app for data drive like OneDrive or Google Drive, etc..) and make us and our customers happy! Otherwise, we will lose many customers! I hope you will read my comment!

  • EmmanuelP5 commented  ·   ·  Flag as inappropriate

    Plesk is now an old system and just a only some few update have been done !

    The is no SSL/TLS domain by domain, just only one SSL for the server name.

    There is no Autodiscover and many features are missing !

    That's a big challenge to use Plesk, my customers are always complaining and it gives me many troubles.

    Customers Support always saying "we are working on" but nothing is coming...Very very disappointed...

  • analyzer commented  ·   ·  Flag as inappropriate

    @G J Piper ... I did know that there exist at least 2 different specifications for the lookup process and for the data structure, and that "Autodiscovery" is only 1 name of them. But now with your summary it seems to be much more complex than one should think is enough. Perhaps this is the main reason why the PLESK devs are, erm..., hesitating^^. However, TB could successfully get data from an old Confixx-controlled system, and as many contributors here already said, other platforms also support this feature [to which extent is not clear to me.] ... so, it should be doable at least in a basic way for PLESK devs.)

    @PLESK devs: Please convince your management guys to authorize you to build a more sophisticated solution, that way NOT only shifting the source of helpdesk-workload from (now) client-account-configuration to (then) wrong-POP3/IMAP-decision within client-account-configuration. Better solve both at the same time. Perhaps with configuration/preference options for all plesk interface user levels (e.g. with: mode:automatic [default] / pop3 / imap; and with automatic_unknownClientType: pop3 / smtp; and with updates of "useragents" and the respective default modes). Thank you.

  • G J Piper commented  ·   ·  Flag as inappropriate

    @analyzer: Each type of client looks for settings in various places, some unique to that client. Some look in a variety of places starting with its preferred address/port then trying others if nothing is found. The difficulty is having the correct settings for your server found in all the places every client may look. Some of the types of settings files allow you to specify a "preferred" configuration, and a secondary configuration in addition -- allowing the end user to choose between them if their client supports it.

  • analyzer commented  ·   ·  Flag as inappropriate

    @G J Piper ... ok i was not aware about that the autodiscovery service can mandate a protocol to the client. I had understood that the clients (which i checked) always propose imap to the user if the server is replying at expected port. But that may be the situation only in case if there is no autodiscovery server, and so a wrong-conclusion from me. I apologize.

    So ... questions:
    A: is each client identifying itself to (your) autodiscovery service, so the service can disguise between, let's say, device classes, and recommends either the one or the other protocol to the specific client, depending on its better-considered suitability?
    B: what if the user changes the automatic selection - will the client perform a fresh lookup at the service about the recommended/required details? or will it just adjust the port number?

  • G J Piper commented  ·   ·  Flag as inappropriate

    @analyzer: I have several manually created autodiscover/autoconfig setups that specifically preselects/forces POP configuration and does not give the user a choice of IMAP. The user does however have the option of setting up their client manually and using IMAP.

  • analyzer commented  ·   ·  Flag as inappropriate

    Even TB is nudging users to apply the autodiscover results. users can indeed ignore them, but the UI is optimized for accepting the autodiscover proposal with IMAP.

    While you fear they could pull their mails via POP3 to their disk and have a breakdown (of what exactly? of their disk?), I have more experience with problems caused by them "not knowing a dime" about quota-related datacare and by syncing tons of data causing freezes by hardware resource shortages.

    As said, I understand the benefits of IMAP in certain situations. But I'd love to see more user autonomy (that needs to be implemented by clients developers)

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