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Move domains between subscriptions

This is a feature that needs to be brought to the Plesk Control Panel.

This request has been outstanding since Plesk 10:
http://kb.parallels.com/en/113938

This wasn't possible in Plesk 11.5.
http://kb.parallels.com/en/121606

It still does not appear possible in Plesk 12.

At the very least, breaking a domain out into its own subscription would be a good first step.

Search words:
I cannot move domain to another subscription
move webspaces
move a domain within a multi-domain subscription
multi-domain subscription
migration manager
transfer a domain
separate subscription
split subscription
break out domain from subscription

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Jay Smith shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Oliver Lippert commented  ·   ·  Flag as inappropriate

    Clearly not often required, but last week I would have used it twice, if such an function exists.

    Why? Following:

    User gets an Subscription.
    A year later the user would like to add another Domain.
    The Tool on the new domain needs an higher PHP-Version or an own IP. BUT the old Domain(s) should stay as they are.

    So now you have to do a lot of things (renaming current URL, creating new subscription, copying files, copy DB...)
    It would be nice to have just one click or a kind of wizard, helping out with this steps :)

  • Max Korzhanoff commented  ·   ·  Flag as inappropriate

    Changed file paths that may cause a problem for *some* websites is an issue that should be handled by webmaster or experienced administrator and out of scope in this question. We are talking here about any meaningful way to move domains between subscriptions (including main domain) or simply merging them. One of the reasons is move from Plesk 9 model - now it's impossible to apply correct hosting plan limits to clients, because they have multiple subscriptions, so providers have to deal with overuses manually.

    And I agree that it is clearly understandable that files and folders will be moved to new subscription home directory.

  • Tozz commented  ·   ·  Flag as inappropriate

    That you feel changed paths is a non-issue is good for you, but for regular shared hosting it is not a non-issue. WordPress, Joomla and almost all other CMS systems have directory path's listed in either their configuration file or in their databases.

    It is also not always an easy fix. For example WordPress has some paths saved in serialized form, which have a string length prefixed. If you change the path using search and replace, the string length also changes which has to be reflected in the serialized data.

    It is _not_ as simple as running search and replace on a file/database.

  • Matthew Turnbull commented  ·   ·  Flag as inappropriate

    We regularly receive requests from customers to merge accounts - usually because they upgrade a subscription to one that allows them to host multiple domains and they want to take advantage of that.

    Even if the process was manual (back up the old domain and restore it into the desired subscription) that would be fine. The issue about web paths is a non-issue - partly because we tell customers not to hardcode, but mostly because it's quite an easy fix that is under our/customers control (i.e. not buried inside Plesk/PBAS). The biggest issue we have at the moment is how we would handle migrating over the other features - mail (including lists), databases, applications, etc.

  • Jordan Schelew commented  ·   ·  Flag as inappropriate

    Sergey, as I understand it you can currently rename domains (have been able to for some time) which also caused file path changes. In other words, that's never been a deterring factor in the past.

    Merging subscriptions and/or moving domains between subscriptions would be very handy. Particularly when migrating from a Plesk 9 server since individual subscriptions is not even close to what the client was accustomed to before. The closest comparison (in terms of viewing domains within the panel) would be a single subscription with the Client's resource limitations and all domains within that one subscription.

  • Chris commented  ·   ·  Flag as inappropriate

    Ability to merge one subscription as a secondary domain of another account would be very handy. Changing document root from /httpdocs to a custom one would be logical and expected in my opinion. If a site is hard coded with file paths (why would you do this?) it will break but most would be compatible, i'm a frequent user and fan of the custom document root functions in plesk. You could also map the old ftp user as a sub-ftp account under the new subscription and link to secondary domains document root so change to would be seamless for ftp user perspective. mail accounts could also be merged as they are unique.

  • Tozz commented  ·   ·  Flag as inappropriate

    Relocated files are not the only issue here (but is indeed a biggie). Other issues are the lack of per-domain mail settings, for example catch-all's are currently subscription-based instead of domain-based.

  • Harry Bleckert commented  ·   ·  Flag as inappropriate

    What I dearly miss, is the possibility to add a domain name subscription in business manager from a subscriptions existing domains.

    I wonder how other CBM users handle billing when a user adds a domain name to an existing hosting subscription but that domain naver gets billed...

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